Shipping & Returns

 

SHIPPING INFORMATION

BOSTON HEMPIRE OFFERS THE RATES LISTED BELOW FOR SHIPPING. SHIPMENTS ARE MADE WITH NATIONAL UNITED STATES CARRIERS SUCH AS USPS, UPS, FEDEX OR DHL. ALL SHIPMENTS CONTAIN A FULL LAB REPORT TO SUPPORT THE VALIDITY OF THE PRODUCT(S) WITHIN. ORDERS ARE SHIPPED IN HEAT SEALED MYLAR BAGS TO PRESERVE FRESHNESS AND CONTAIN ODORS WITH THE BAG. ORDERS PLACED BEFORE 1:00PM (EST) WILL USUALLY SHIP SAME DAY. ALL SHIPPING TIMES ARE BASED ON BUSINESS DAYS AND BOSTON HEMPIRE IS NOT RESPONSIBLE FOR DELAYS DUE TO CARRIER ISSUES.

STANDARD SHIPPING — EXPRESS, FLAT RATE, OR FIRST CLASS OPTIONS ON ORDERS UP TO $99
STANDARD SHIPPING OVER $99 — FREE SHIPPING AVAILABLE OR EXPRESS AVAILABLE FOR LISTED PRICES
INTERNATIONAL SHIPPING — RATES VARY BY COUNTRY
DELIVERIES - ONLY AVAILABLE IN HANOVER, MA. SOMEONE MUST BE HOME TO RECEIVE SHIPMENT. ANY UNDELIVERABLE PRODUCTS MUST BE PICKED UP.

INTERNATIONAL SHIPMENTS WILL BE SENT WORLDWIDE. PLEASE BE AWARE OF YOUR COUNTRY'S LAWS REGARDING THE LEGALITY OF CBD. BOSTON HEMPIRE WILL NOT BE HELD RESPONSIBLE FOR THE POSSESSION OR SEIZURE OF PRODUCTS WHERE PROHIBITED.

 

Returns & Exchanges

ALL SALES ARE FINAL. RETURNS ARE ONLY ACCEPTED WITHIN 10 DAYS OF PURCHASE DATE FOR WELLNESS PRODUCTS DAMAGED IN TRANSIT. REQUESTS MUST BE SUBMITTED TO GREG@BOSTONHEMPIRE.COM. CUSTOMER IS RESPONSIBLE FOR ALL SHIPPING COSTS OF RETURNS UNLESS PRODUCT IS DEFECTIVE. SUBSCRIPTION CANCELLATIONS MUST BE AT LEAST 3 DAYS PRIOR TO NEXT SUBSCRIPTION SHIPMENT. IF A PRODUCT IS DAMAGED UPON ARRIVAL, PLEASE PHOTOGRAPH THE DAMAGED PRODUCT AND EMAIL THE PHOTO WITH YOUR RETURN REQUEST TO GREG@BOSTONHEMPIRE.COM. FLOWER, CONCENTRATES, PARTIALLY USED OR REMOVED PRODUCTS WILL NOT BE ACCEPTED FOR RETURNS. FOR FURTHER INQUIRIES, PLEASE EMAIL US AT GREG@BOSTONHEMPIRE.COM.